Golden Guarantee

IMAA Golden Guarantee

Your comfort is our priority

At Emma , we believe that the fragrance experience should be without hesitation, so we offer the Golden Guarantee , which gives you peace of mind and allows you to easily exchange or return the fragrance if it is not as you expected.

  • Golden Warranty Benefits: Flexible Delivery : When you request an exchange or return, our representative will receive the shipment from you and return it to us seamlessly.
  • Clear fees : The service cost inside Riyadh is 22 riyals , and outside Riyadh it is 24 riyals , including delivery fees.
  • Fast Refund : Once the product reaches us and is inspected, the amount paid will be refunded within a maximum of 10 days .
  • 30-Day Guarantee : You have one full month from the delivery date to exchange or return your perfume, because your comfort matters to us.

At Emma , we guarantee you a unique experience and seamless service , because your satisfaction is the foundation of our success.

note:

Exchange and return service is only available within Saudi Arabia , due to international shipping and customs costs.

IMAA , your perfume, your choice with confidence.