IMAA

Frequently Asked Questions

#Shipping and delivery

Is delivery available to the Gulf countries?

Yes, the delivery service includes Saudi Arabia and all Gulf countries.

What is the expected delivery time?

Within Riyadh: Your order will arrive within 24 business hours.

Outside Riyadh: Delivery takes 1 to 4 business days.


#Return and exchange

What is the return and exchange policy?

For more information, please visit our Exchange and Return Terms and Conditions page.


#Warranty and payment options

What is the Golden Guarantee?

Our Gold Guarantee gives you the option to exchange or return within 30 days.

Are there any installment options available?

Yes, we offer installment payment options via Tamara, Tabby, and Madfoo.

Perfume Specifications: Are perfumes stable and long-lasting?

Our formula is based on carefully selected international oils to ensure long-lasting durability and a captivating scent that lasts for more than 24 hours.